Frequently Asked Questions
At Vaporizerjoint , we are committed to providing an extensive selection of exotic vapes and e liquids at highly competitive prices. To ensure efficient communication, our team primarily handles inquiries via email, responding to all messages by the end of the next business day (Monday through Friday). For urgent matters regarding your order, please contact us promptly at info@vaporizerjoint.com. Be sure to include your full name, order number, a detailed description of the issue, and clear HD photographs if the concern involves the product . A knowledgeable staff member with relevant experience will reach out to you within one business day to assist in resolving any issues.
We guarantee to provide premium quality vapes. If there is any issue with any of the products you receive please contact us at info@vaporizerjoint.com. immediately within two days of receiving the order at other wise you are subject to voiding our guarantee
You will receive a tracking number for your shipment on the evening of your ship date. This tracking number will be sent via email on your shipping date. You will be able to track your shipment by clicking on the link provided to you in your email.
It you did receive an item that was damaged please contact us immediately using info@vaporizerjoint.com.
Yes, we offer free shipping on orders over a certain amount. Please see our website for current promotions and details.